Affordable & Efficient Help Desk Ticketing and Asset Management Tool
Simplify service management with unified ticketing, asset, knowledge, and change management.
Key Features
  • Automate ticketing management
  • Centralize your knowledge management
  • Asset Management
  • Meet your SLAs
  • CSV imports data.
  • Measure customer satisfaction
  • Integrate with 3rd-party tools(NMS) for IT asset management
  • Automated email-to-ticket conversion at every status of the Ticket.
  • Robust reporting and monitoring all operational tickets.

 

 

IT asset management:

Discover and manage hardware, software assets and end-user devices.

 

Knowledge management:

Centralize knowledge management with the built-in knowledge base.

 

 

Change management

IT Manage change requests with automated approval workflows with plan and implementation for the particular change.

 

Customizable Dashboard for Helpdesk

Breaching your SLA could spell disaster for your business.
Set up “SLA breach approaching” notifications and date-specific SLA reminder alerts. Customize escalation and workflows.



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